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Privacy Policy

Last Updated: October 14, 2025

Betterforce Inc. ("Betterforce," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or access our services (collectively, the "Service"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

a. Personal Data You Provide to Us

We collect personally identifiable information that you voluntarily give to us when you register for the Service, sign up for early access, apply for our Beta Program, or otherwise contact us. This may include:

  • Contact Information: Your first name, last name, work email address, and phone number.
  • Account Information: Your username, password, and other registration details if you create an account.
  • Business Information: Your company name, company website, industry, and company size.
  • Professional Information: Your primary role, stated business challenges, and details about the tools you currently use.
  • Communications: Any feedback, questions, or correspondence you send to us.

You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of the Service.

b. User Content

We collect the data, information, files, and content you create, upload, store, or otherwise input while using the Service's modules. This includes project details, tasks, financial data, employee information, customer data, and any documents you manage within Betterforce ("User Content").

c. Derivative Data (Usage Information)

Our servers automatically collect information when you access and use the Service. This information does not typically identify you personally but may be unique to your device. This data may include:

  • Log and Device Data: Your IP address, browser type and settings, operating system, device information, and access times.
  • Usage Data: The pages you have viewed, the features you use, time spent on pages, and your interactions with the Service.
  • Cookie Data: Information collected from cookies and similar technologies, as described in our Cookie Policy.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

  • Create and manage your account and provision the Service.
  • Provide, operate, and maintain the Service and its features.
  • Improve, personalize, and expand our offerings based on user trends and feedback.
  • Process your application for our Early Access or Beta Programs and communicate with you about your status.
  • Send you technical notices, updates, security alerts, and administrative messages.
  • Respond to your comments, questions, and provide customer support.
  • Send you marketing and promotional communications, in accordance with your preferences. You may opt out of these at any time.
  • Monitor and analyze usage and trends to enhance security and improve your experience with the Service.
  • Develop new products, services, features, and functionality.
  • Enforce our Terms of Service and prevent fraudulent or illegal activity.

3. AI Features and Data Processing (Forceflow™)

Our Service utilizes artificial intelligence features, including our Forceflow™ agent, to provide advanced functionality such as report generation, data analysis, and task automation. When you use these features, your User Content and other inputs may be processed by our third-party AI model providers (e.g., Google) to generate outputs.

a. Data Handling and Purpose Limitation

We do not use your User Content to train our AI models or the models of our third-party providers. Your data is sent to these providers via a secure API solely for the purpose of generating a response to your specific request. We have agreements in place with our AI providers that prohibit them from using your data for their own purposes or for training their models.

b. Your Responsibility

You are responsible for the inputs you provide to AI features and for reviewing the accuracy and appropriateness of any AI-generated output. Do not input any sensitive personal or confidential information that you do not have the legal right or necessary consents to process in this manner. Betterforce is not liable for any inaccuracies, errors, or omissions in AI-generated content.

4. Disclosure of Your Information

We do not share, sell, rent, or trade your personal information with third parties for their own marketing or commercial purposes. We may share information we have collected about you in certain situations:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers that perform services for us or on our behalf. This includes cloud hosting providers (e.g., Google Cloud), AI model providers, data analytics services, and payment processors. These providers are contractually obligated to protect your data and are restricted from using it for any other purpose.
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of Betterforce, our users, or others, we may share your information as permitted or required by any applicable law.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will notify you of such a change in ownership or control of your personal information.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

5. Data Security

We use administrative, technical, and physical security measures designed to help protect your personal information and User Content. This includes encryption of data in transit and at rest, access controls, and regular security monitoring. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information you transmit to us is at your own risk.

6. Your Data Protection Rights

Depending on your location and applicable law (such as GDPR, CCPA), you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure (“right to be forgotten”) – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within the timeframes required by law. We may need to verify your identity before processing your request.

7. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Service to help customize and improve your experience. For more detailed information about the types of cookies we use, why we use them, and how you can control them, please refer to our Cookie Policy.

8. Policy for Children

Our Service is not intended for or directed at children under the age of 13. We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us immediately using the contact information provided below so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also provide notice to you in other ways, such as via email. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at legal@betterforce.co.